Shipping Policy – sakhi by ishika
At sakhi by ishika, we are committed to providing a smooth, reliable, and hassle-free delivery experience for our customers. Please read our Shipping Policy carefully to understand how we process, ship, and deliver your orders.
Order Processing
All orders are processed after successful payment confirmation.
Orders are usually processed within 1–3 business days. During high-demand periods, festive seasons, sales, or promotional events, processing times may take slightly longer.
Orders placed on Sundays or public holidays may be processed on the next working day.
Shipping Coverage
We currently deliver across various locations in India through trusted courier and logistics partners.
Delivery availability may vary depending on the serviceability of your location or pin code.
Estimated Delivery Time
Estimated delivery timelines may vary depending on your location:
- Metro Cities: 3–7 business days
- Other Cities & Towns: 5–10 business days
- Remote Areas: 7–14 business days
Please note that delivery timelines are estimates and may vary due to operational or external factors.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment confirmation.
We may offer:
- Free shipping on eligible orders
- Promotional shipping offers
- Limited-time free delivery campaigns
Shipping charges may vary depending on:
- Order value
- Delivery location
- Product category
- Weight or packaging requirements
Order Tracking
Once your order is shipped, tracking details may be shared via:
- SMS
- WhatsApp (if applicable)
Customers can use the provided tracking information to monitor delivery status.
Delivery Delays
While we aim to deliver orders within the estimated time, delays may occur due to:
- Weather conditions
- Public holidays
- Natural disasters
- Courier partner issues
- Remote area delivery limitations
- High order volumes
- Technical or operational disruptions
sakhi by ishika is not responsible for delays caused by circumstances beyond our control.
Incorrect Address & Delivery Issues
Customers are responsible for providing accurate shipping information during checkout.
If incorrect or incomplete address details are provided:
- Delivery may be delayed
- Additional shipping charges may apply
- Orders may be returned or canceled
sakhi by ishika will not be responsible for failed deliveries due to incorrect customer information.
Failed Delivery Attempts
Courier partners may attempt delivery multiple times. If delivery fails due to customer unavailability or refusal to accept the order:
- The order may be returned to us
- Re-shipping charges may apply
- Refund eligibility may vary depending on the situation
Damaged Package During Delivery
If the package appears damaged, tampered with, or opened at the time of delivery, customers are advised to:
- Refuse delivery if necessary
- Take photos of the package
- Contact our customer support team immediately
Claims related to damaged shipments should be reported within the specified time after delivery.
International Shipping
Currently, sakhi by ishika may or may not offer international shipping services. International shipping availability depends on operational support and delivery regions.
Additional customs duties, taxes, or import charges (if applicable) are the responsibility of the customer.
Shipping Restrictions
Certain products, locations, or pin codes may not be eligible for delivery due to logistical limitations.
sakhi by ishika reserves the right to refuse shipping to specific locations if required.
Order Cancellation Before Shipment
Customers may request order cancellation before the order is shipped.
Once the order has been dispatched, cancellation requests may not be accepted and customers may need to follow the Return & Refund Policy.
Policy Changes
sakhi by ishika reserves the right to update or modify this Shipping Policy at any time without prior notice.
Customers are encouraged to review this policy periodically for updates.
Contact Us
For any shipping-related questions or support, please contact us through our official customer support channels available on our website.
sakhi by ishika
Delivering fashion with care, trust, and elegance.